Privacy Policy & Messaging Terms

This Privacy Policy explains how Whimsical Entertainment collects, uses, and protects the information you share with us when you inquire about or book a party. By using this website or submitting a form, you agree to these terms.

01. Information we collect

We collect information that you voluntarily provide when you contact us, submit a quote request, or book a party. This may include:

• Parent / guardian name
• Email address and phone number
• Party date, location, and guest count
• Theme preferences and notes you share in the message box

We do not intentionally collect information directly from children under 13. All bookings are handled through parents or legal guardians.

02. How we use your information

We use your information to:

• Respond to inquiries and provide quotes
• Confirm availability and manage your booking
• Send important updates about your event (time changes, weather plans, etc.)
• Improve our services and customer experience

We will not sell your personal information to third parties.

03. Messaging communication

When you submit a form, you may consent to receive communication from us by email, phone, or text message about your inquiry or booking. Standard carrier message and data rates may apply.

You can opt out of promotional messages at any time by replying STOP to a text message or by contacting us using the information below. Transactional messages about an active booking may still be required.

04. Data storage & security

We take reasonable steps to protect the information we collect from accidental loss, misuse, and unauthorized access. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We retain customer information only as long as necessary to provide our services, maintain business records, and comply with legal obligations.

05. Sharing with third parties

We may share limited information with trusted service providers who help us operate our business (for example, website hosting or payment processors). These providers are not permitted to use your information for their own marketing purposes.

We may also disclose information when required by law or to protect our legal rights, safety, or property.

06. Cookies & website analytics

We use strictly necessary browser storage to operate the site. With your permission, we also collect limited first-party analytics events such as page views, package selections, and checkout starts. These analytics records use a random session identifier and do not include your name, email address, phone number, message text, or payment details.

Analytics remain off unless you accept analytics cookies. You can change your choice at any time using the Cookie preferences link in the footer.

07. Your choices

You may request that we update or delete your contact information from our records, subject to any legal or bookkeeping requirements. To make a request, please contact us using the details below.

08. Contact & updates to this policy

If you have questions about this Privacy Policy or how we handle your information, please contact us:

We may update this Privacy Policy from time to time. When we make changes, we'll revise the “last updated” date below.

Last updated: July 24, 2026 · Version 2026-07-24